Telekom Srbija

  • Largest telecom company in the country
  • Integrated operator
  • State owned incumbent (at the time of project, partially owned by OTE)
  • 10 000 employees

ICT Strategy


InfoCumulus was engaged in developing a consistent, companywide ICT strategy for Telekom Srbija. The main objective was to offer assistance through creation of strategic directions for delivering innovative ICT services to the domestic market.

Project objectives

Develop telecom specific ICT Go To Market strategy with special emphasis on:

  • Developing operationally viable strategy for Telekom Srbija
  • Entering into the ICT business market
  • Review and assessment of different Go To Market models
  • Organizational design and external partners ecosystem
  • Market opportunity assessment
  • Service portfolio strategy
  • Cloud platform specification and operational design of service factory
  • Product development roadmap
  • Risk assessment and mitigation strategies
  • ICT business strategy document
  • Cloud Services Delivery Architecture
  • ICT business strategy
  • Management workshop – half day, executive overview session with senior management

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